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     Rick Benson builds quality, speck and custom home that are also energy efficient. when Rick Benson talks about his business, the reoccurring theme is quality. He is committed to using only quality materials and working with quality people. He feels it's important to build strong relationships with his clients, subcontractors, vendors and manufacturers.
     Rick explains "I use the most qualified subcontractors that are insured, licensed and professional. I know I can count on them to do quality work."
     Rick is a member and strong believer in the Home Builders Association (HBA). "The HBA exists to serve the public by requiring members to quality and meet certain standards. We work closely with the city on regulations and codes. We are held to a higher standard. I'm proud of that and proud to work with other HBA members."
     Rick believes customer service is the most important aspect of his business, but it goes even deeper than that. "People have a goal of building their dream home and staying there, but most people actually move every 7 1/2 years. It is important to me to build quality relationships with my clients, to build trust and friendship. I'm very detail oriented. I follow through on little things. I stay on budget and on time. I encourage people to put value in their home. My job is to guide and lead them through each step of the building process. I try to take a lot of the stress of building a home off of my clients' shoulders and make it a positive experience. I want them to be happy with the first home I build for them, and I want to be the builder they call again when its time to build their next home.
     "My experience working with Rick was wonderful," says Kathleen Chandler. "I have no complaints at all and would have no problem building with Rick again. He was there when he said he would be, he answered his phone or always called right back. He even put my chandelier together for me when the directions were lost." Kathleen and her husband Craig, moved into their new home in February.
    

     Rick says, "Craig and Kathleen didn't want a typical home. After talking with them to find out exactly what they wanted, we selected a floor plan, and then tailored it to meet their needs. I want each home to have personality and reflect its owner's style. Kathleen and Craig wanted an open, airy feeling. They also wanted storage space." "We have a lot of storage, a safe room and I wanted the kids to have an area that was all their own," says Kathleen. "Rick created "hideouts" in each of their bedrooms. It's a small room and a little door  they can climb through. They play in there and I told them it can be as messy as they want - we just shut the door. Of course Cassie and Kirk told us the hideout was their favorite feature of their bedrooms.

     When making selections, Rick tries to make it easy, informal and low stress. "I work so closely with my clients that I really get a good feel for what they want. I'll narrow the choices down to three or four and show those. If the client wants to see more, I'll bring three or four more. Too many choices can be overwhelming. It's my responsibility as a builder to help guide them through the decision making process. I don't pressure them to make decisions right away, either. I give them some time to think it over. My advice is to go with your first instinct. Most of the time we go back to their first choice.
     Many features that would be considered options in other homes are standard in Rick's homes, such as all wood trim, crown molding, custom header systems above the windows and doors, matching cabinetry throughout, and many other custom features. "We use a lot of tile and hardwoods throughout. It's livable, friendly and easy to clean, especially for those with kids and pets. Most of our home feature ceiling heights of ten to twelve feet. Granite is used for nearly all countertop surfaces - even in the laundry room. We use high efficiency windows with low E glass with UV protection so drapes, furniture or areas with carpet don't fade. Our heating and cooling systems are also high efficiency and we use cellulose insulation. There is a fast pay back for the homeowner using high efficiency features."
    

417-206-4100 fax 417-206-4101
P.O. Box 2283, Joplin, MO 64803

 Rick is currently the only builder in the area participating in ENERGY STAR, a national, voluntary program sponsored and developed by the United states Environmental Protection Agency (EPA) that promotes efficient productions, including homes. Homes that have earned the ENERGY STAR meet the EPA's performance guidelines. Rick explains, "An independent company in Kansas City inspects the home three times  before rating it as an ENERGY STAR home. It was the logical thing to do, as we were already following most of the practices for ENERGY STAR. We just added the inspections and the documentation."
     When Rick is not working, he enjoys spending time with his wife Sam, his daughter Sara and son Tyler.
     Call Rick Benson Construction to build your dream home!

article by Vicki Cash
July 2007
www.showmetheozarks.com

 

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